Crafting thoughtful product experiences that convert.

I'm Jocelyn, a product designer specializing in high-consideration consumer products: the points where people decide, commit, or walk away.

Selected Work

Barnes & Noble

Unified the purchase zone across 11 product types improving trust and conversion

11 product types unified

Stronger trust signals

Reduced decision friction

E-commerceConversion
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SparkNotes

Expanded content discoverability across hundreds of study guides

SparkNotes Content Hub Search Expansion

Faster discovery

Hundreds of guides

Increased engagement

SearchInformation Architecture
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SparkNotes

Increased revenue $13k by unlocking multi-seat purchasing

SparkNotes Plus Bulk Subscriptions

New revenue stream

Multi-seat purchasing

Streamlined checkout

SubscriptionCheckout
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AI Projects

Building real things with AI